Deputy Manager Ladieswear - Bournemouth
Location: Bournemouth, England
Description: is currently seeking to employ Deputy Manager Ladieswear - Bournemouth right now, this job will be situated in England. More complete informations about this job opportunity please read the description below. For Zara in Bournemouth, Dorset (United Kingdom)
We put our business in your hands. You will be in charge of your store or section in an authentic fashion cent! re. You will coordinate daily activities. You will make decisions regarding products in order to reach the sales objectives set for you. You will organise staff in order to guarantee their involvement. You will make full use of the space available in your store, so that fashion is present everywhere. And, above all, you will ensure that every customer comes away from the store having had his or her wishes fulfilled thanks to our fashions.
To achieve this you'll have the support of a working team and the open, flexible communication policy of the Inditex group.
Your sense of independence and ability to make decisions, your Knowledge on management teams, products or stores, in the world of fashion will help you.
Functions
Stock Management and Sales
- To manage daily replenishment and complete orders within a deadline in line with the sales, the needs of the department and the product information provided by the Company. !
- To demonstrate commercial analysis and to react to inform! ation (internal reports, priority areas, trends, competitors, customer profile, product knowledge)
- To communicate with the Department Manager / General Manager, Product Manager, Regional Manager and / or Commercial Director as when required (feedback about new lines, product requests and future arrivals)
- To drive sales to improve store performance and to support the GM/DM to keep within budget. • To ensure the profit and productivity goals are met by contributing towards the management of payroll hours, sales and P&L
- Product knowledge: To be aware of what is new in the delivery, what is expected on the next one, and to manage the product available in the shop floor and stockroom
- To ensure that fitting rooms are covered and merchandise is redistributed efficiently and accurately
- To manage the complete delivery process and react to unexpected circumstances when appropriate !
- To allocate new lines in the shop floor and manage replenishment and to brief the team on new lines and locations
- To organize overstock as per Company policies
- To manage delivery productivity in line with Company targets
- To understand how to use the Stock Management System (Casio) for all product transfers and deliveries and to meet deadlines
- To work with the Merchandising team to plan and adapt the store merchandising and internal mannequins according to Company criteria and sales.
- To guarantee visual merchandising standards and to properly maintain fixtures and decorations
- To deliver exceptional customer service by ensuring all team members are fully conversant with the minimums, all current promotional activity and services offered by the Company. To follow all minimums of customer service consistently setting standards to the team
- To ! solve any customer issues as they arise. To manage conflict and refer t! o the senior management team when necessary
- To offer add-on sales (i.e.: gift cards, accessories, alterations, etc)
- To understand and enforce the return policy
- To support the General Manager in completing the security checklist and to ensure that all security procedures are followed in the store
- To understand the stock take process, the sales preparation process and to support the line manager on these
- To understand the Maintenance File and to support the management team in using it effectively
- To show awareness of personnel and other controllable costs
- To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the management team in case and incident happens
- To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and Company ! procedures to overcome them
- To know who the appointed First Aiders are in the store and to understand and promote the role of the Safety Champion
- To develop a team orientated environment
- To support the management team in preparing monthly rotas, daily planners and holidays according to business needs
- To encourage staff participation in daily team briefs (Japanese meetings) and to support the management team with new ideas
- To guarantee the adequate induction of new team members
- To assist in the development and retention of an effective team by being involved in the recruiting, training, developing and coaching of team members in line with Company budgets and standards
- To participate in performance reviews for staff members
- To get involved in performance management of Sales Assistants (I.e. sickness/ absence, lateness, returns to work, etc)
- To support the ! management team in all Payroll procedures (TGT system).
- To get! involved in the recruitment process in the store
- To ensure that continuous comprehensive training of all Sales Assistants is completed in line with Company’s guidelines
- At least 1 year's experience in similar position
- Very good knowledge of spoken English
- Availability to work on a full time basis
- Good knowledge of the Company, the brand and the store they are applying for
- Experience managing a fast-paced retail operation (for external candidates) or outstanding performance and accomplishment at INDITEX (for internal candidates)
- Passion for fashion, market, competitors and trend awareness
- Knows how to drive sales and can provide examples
- Has lead a stable and consistent career
- Good team management experience
- Forward planning skills
- Commercial awareness
- Numerate and Articulate
- Strong organisational and time managemen! t skills
- Goal orientated: to be oriented to carry out a good job and achieve or even exceed goals
- Flexibility and problem solving ability
- Has initiative to identify problems and opportunities to be proactive
- Ability to handle pressure and react quickly to situations. Uses initiative to make timely decisions in challenging conditions and circumstances
- Excellent communication (both verbal and written) and interpersonal skills
- Takes ownership of self-development
- Self-motivated and ability to motivate others
- Tenacious and resilient
- Ability to lead by example, motivate and develop staff
- Ability to work autonomously and as part of a team
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If you were eligi! ble to this job, please email us your resume, with salary requirements ! and a resume to .
Interested on this job, just click on the Apply button, you will be redirected to the official website
This job starts available on: Thu, 24 Oct 2013 23:05:05 GMT
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