Application Support Analyst - Level 2
Location: Bournemouth, England
Description: Thirty Three LLP (BR)(LV) is at the momment seeking for Application Support Analyst - Level 2 right now, this career will be delegated in England. More details about this career opportunity kindly read the description below. About the role
As an Application Support Analyst you will be providing second line support to the business taking appropriate action to ensure all! applications are running to our service level agreements (SLA).
You will be responsible for managing business expectations through effective communication with other technical teams, minimising outages to production systems and producing root cause analysis to enable implementation of appropriate process changes where required.
As part of the Application Support function you will be encouraged to contribute to the improvement and development of the applications currently supported as well as the processes and procedures of the team. Reporting on incidents, detailing tends and validating production criteria are also key to this role.
About you
When it comes to knowledge of IT Application Support you are a natural with experience in the Financial Services environment to enhance it. You are able to demonstrate an understanding of the impact Industry Standards has on LV= and its systems with experience of supporting applications in Oracle and .net.
The ability to comprehend business drivers and look at the wider picture to offer alternatives when necessary to avoid re-occurrence through both excellent verbal and written communication is invaluable along with collaboration and influencing on a regular basis. Having proven experience of these will be necessary along with being able to work across all levels of technical, senior and audit departments.
Being ITIL certified will certainly be beneficial as will having the awareness of varying development lifecycles. You will also possibly have a background in some of the following: ASP.net (C#), ASP.net (VB), ASP/VB6, Oracle- PL/SQL, Oracle forms and reports.
About us
LV= is the UK's largest friendly society. Today, we have more than four million customers, of which over one million are members. Our mission is to help people look after what they love, whethe! r that's their family's financial security, their home, their retirement, their car, even their pets.
We're famous for providing a first-class service for our customers, as well as a great place to work for our people. We have over 5,500 employees across the UK and with ambitious growth plans for the future; we're committed to behaving like a mutual while performing like a PLC.
About the rewards
We want you to love what you do. That's why we've put together a benefits package that recognises and rewards a job well done. We'll give you a competitive pension, an annual bonus scheme, 30 days' holiday (with the option to buy and sell days every year) private medical insurance as well as a flexible benefits package. There's also generous discounts across our product ranges.
Interested?
Then head to our careers pages for more information and to apply online.
Here at LV= we always love to hear from great people. So, don't forge! t to follow LV= on Twitter and become a fan on Facebook.
LV= i! s an equal opportunities employer.
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If you were eligible to this career, please deliver us your resume, with salary requirements and a resume to Thirty Three LLP (BR)(LV).
Interested on this career, just click on the Apply button, you will be redirected to the official website
This career will be opened on: Mon, 14 Oct 2013 19:03:17 GMT
Apply Application Support Analyst - Level 2 Here
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